General Refund Policy

  • Refunds will only be issued as store credit.
  • All decisions regarding returns and refunds will be made at Budora’s discretion.
  • To initiate a request, please contact our customer support team at hello@budora.co with the following:
    • Photos of the item
    • A detailed description of the issue

Budget Buds

At Budora, we aim to ensure customer satisfaction. However, to maintain the quality of our service, we follow a clear policy for returns and exchanges. Please read our return policy carefully:

  • All sales are final for Budget Buds.
  • An exception will only be made in cases of mold, powdery mildew (PM), or bud rot.
  • Budora reserves the right to determine whether to issue an exchange or store credit in such situations.

Cannabis Flower

  • Any issues with cannabis flower must be reported within 48 hours of purchase.
  • If 2g or more has already been consumed, we will not process an exchange or issue store credit.
  • All complaints will be reviewed on a case-by-case basis, and Budora retains the right to deny any request.

Edibles and Shroom Edibles

  • For edibles or shroom edibles, Budora will assess each situation individually and apply discretion.
  • Please contact hello@budora.co for assistance with these items.

Vape Pens

  • If a vape pen is defective or not functioning as it should, we will resolve the issue promptly.
  • For vape pens that are more than half used, customers will be credited for half the value of the item.
  • To process your claim, you must provide a photo of the oil in the pen.
  • Budora retains full discretion in making the final decision for these items.
  • For exchanges/credit defective pen has to be returned.

Abuse of Policy

  • If Budora finds that the refund and exchange policy is being abused, the refund and exchange policy will be revoked for all future orders.
  • All future orders will then be considered final sale.
  • There will be no tolerances or warnings issued in such cases.

We value your trust and loyalty while striving to provide high-quality service. Please ensure compliance with the above guidelines for a smooth resolution process. Thank you!